Privacy Policy and Terms and Conditions

Privacy Policy

Last updated on May 7th 2025.

Your privacy is important to us. At The Narcissist Files, we understand the sensitive nature of the topics we address, and we are committed to protecting your personal information with the highest level of care.

Who We Are

The Narcissist Files provides education, support, and resources for individuals who are suffering (or have suffered) from narcissistic abuse. As well individuals wanting to support others who are victims of narcissistic abuse, whether this be friends, family or professionals. This privacy policy explains how we collect, use, and protect your information when you use our website and paid services.

2. What Information We Collect

Personal information

When you subscribe, purchase resources/training materials, or contact us, we may collect:

Full name.
Email address.
Payment information (handled securely via third party processors such as PayPal).

Automatically collected data

We use standard technologies like cookies and analytics tools to collect:

IP address.
Browser type.
Pages visited.
Time spent on the site.

This helps us to improve our services while keeping your identity confidential.

3. How We Use Your Information

We use your information to:

Provide and manage your access to paid content.
Process transactions.
Send relevant updates and support materials.
Improve site functionality and user experience.
Respond to support requests or enquiries.

We do not sell or rent your personal information.

4. Confidentiality and Anonymity

We recognise the importance of discretion. We will never publicly disclose your identity or personal details. All support communications are kept confidential, and data is stored securely.

5. Third Party Services

We may use trusted third-party services (e.g. payment processors, email platforms) that adhere to strong privacy standards. Your data is shared with them only as necessary and never for marketing purposes.

6. Data Retention

We retain our information only as long as needed for legitimate business or legal purposes. You may request deletion of your data by contacting us at narcissistfiles@outlook.com

7. Your Rights

You have the right to:

Access the data we hold about you.
Correct inaccuracies.
Request data deletion.
Opt out of marketing communications at any time.

8. Data Security

We implement encryption, secure server environments, and limited access protocols to protect your data. However, no method of transmission is 100% secure. We encourage users to use pseudonyms if added anonymity is preferred.

9. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy questions or concerns, email us at narcissistfiles@outlook.com

Terms and Conditions

Last updated May 7th 2025

Welcome to The Narcissist Files. By accessing or using our website, thenarcissistfiles.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our resources or services.

Use of the Site

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the Site.

The resources provided are for informational and educational purposes only. They are not a substitute for professional mental health care, therapy or legal advice. Always consult a qualified professional for any treatment, diagnosis or support.

2. Eligibility

You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that are of legal age and have the capacity to enter into this agreement.

3. Account and Community Guidelines

If you subscribe or participate in any forum, commence section or support group nature of the Site:

Keep your login information confidential
Do not impersonate others or post harmful, abusive, or triggering content.
We reserve the right to remove content or terminate accounts that violate these terms.

4. Intellectual Property

All content on the Site – including text, graphics, videos, and downloadable materials – is the property of The Narcissist Files (thenarcissistfiles.com) or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or publicly display any content without prior written consent.

5. Disclaimers

We do not guarantee the accuracy of effectiveness of any content or resource.
Use of this Site is at your own risk. We are not responsible for any distress or emotional harm resulting from engagements with the content.

6. Limitation of Liability

To the fullest extent permitted by law thenarcissistfiles.com shall not be liable for any damages arising from your use of the Site or reliance on its content.

7. Link to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Refund policy

Due to the sensitive nature of our digital resources, services and training materials, all sales are final. We do not offer refunds or exchanges. Please review all product or service descriptions carefully before purchase.

If you believe there has been an error in billing, contact us at narcissistfiles@outlook.com within 7 days of your purchase.

9. Changes to these terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated ate. Continued use of the Site indicates acceptance of the revised Terms.

10. Contact us

If you have any questions about these Terms, please contact us at narcissistfiles@outlook.com